Most of us do not buy or sell a house very often, we are told that typically it's seven times in a lifetime. So it's not surprising that we're not familiar with the process and look to others for help and guidance. Typically, it's the most expensive thing most people buy, particularly when you add the interest paid.

In this section and on the following pages we explain a bit more about the "characters" that you'll meet along the way when you're buying and/or selling your house and we explain what they're getting out of helping you - remember, there is no such thing as a free lunch!  And just in case you are wondering what we get out of this, we're trying to explain the importance of having a survey and trying to sell you our survey (to get a quote Click here or to speak to a real human ring FREEPHONE 0800 298 5424).  We get paid by you for doing this but also we feel good about it as it is helping you to find a home with which you'll not have problems and therefore be happy in.