What do Purplebricks do?
Purplebricks are a team of professionals and experts in all areas of selling and buying. They work hard to support those wishing to use their service, aiming to make the process as stress-free as possible. This is an interesting comment because as far as we can see they act for the seller so we are not sure how they can act for the buyer without compromising their position for who they are working for? They can, of course, give helpful advice to enable you to buy the property. This is very different from acting for the buyer.
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Independent Building Surveyors can help you with the property that you are buying and we don't work for estate agents (online or not) we work for you and only you with your best interests at heart.
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How can Purplebricks help me if I am a buyer?
If you are looking to buy a property Purplebricks say they are there to support you all the way through the process. Purplebricks will provide you with an estate agent who they call a local property expert who they say knows the local market.
Our brief research shows that some people are querying this and at the time of writing one of the largest estate agency review websites has their reviews on hold due to legal threats that they are saying Purplebricks have made against them on bad reviews. Have a search on the internet to find out more.
Buyer Beware! Ensure You know what you are buying with a building survey
If you are buying a house then don’t forget that legally when buying a property, the onus is on the purchaser to find out if the property is structurally sound. A building survey is therefore essential and will protect you from buying a problem property.
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What do Purplebricks do for you?
Purplebricks has one of the largest databases of buyers and in addition to creating a property advert for you, Purplebricks will also advertise your property on all the major websites, including Rightmove. A Purplebricks Expert will support you throughout the process, with their knowledge of the local market.
Purplebricks create photobooks
Purplebricks will also create a photobook of your property, which you can put on social media, helping to increase activity and interest around your property. This is an interesting concept, we are not sure that other estate agents provide this or not be they online estate agents or traditional bricks and mortar estate agents.
We would say that generally details are getting far better that we find on properties particularly with the information including floorplans, which we believe most people find very useful as we certainly find helpful as building Surveyors.
We have carried out our own research on Purplebricks by talking to a few of our clients who have used Purplebricks who have commented that the service is very different as Purplebricks do not have an office and meet with their clients at the property at all times and tend to be available later than other estate agents that they have come across.
We have equally spoken to the Purplebricks estate agents that we have met whilst carrying out structural building surveys and have found them experienced estate agents albeit we have only met a small proportion. As with any company you are not able to get it right every time; us included.
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Is Purplebricks easy to use?
As part of writing this article we have had a look at the Purplebricks website and found it:-
1. Very easy to use
Other estate agents have a lot to say about Purplebricks
As you can imagine, there is a large amount of comment about Purplebricks on various forums that we have looked at with estate agents commenting on Purplebricks, which is very interesting. We suggest that you Google search to read these comments. Many forums discuss do Purplebricks do anything different to a normal estate agent? and also there are comments that talk about the hidden costs such as on moneysavingexpert.
Purplebricks is it a good investment?
We have seen on Motley Fool Investment Guide and a few websites discussing the Purplebricks model if it is good to invest in Purplebricks? - however, they indicate, at time of writing this article, that Purplebricks is losing money, which may be part of their model as they fight to gain market share.
Bricks and Mortar Estate Agencies developing services online
We have also read an article from Countrywide, the largest estate agency who are developing their own online services. Countrywide operate under 47 different brands often, in our experience, having different brands in the same area so you don't actually know that you are buying from Countrywide one way or another! Countrywide also have their own solicitors and own valuers. As far as we understand, they are developing three different pilot online services on current brands that they own (namely Spencers, Leicestershire and Rutland, Austin and Wyatt, Dorset, Wiltshire and Hampshire and Frank Innes, East Midlands). On 3rd August 2016 Countrywide reported that they had plans to revival Purplebricks expansion. They have subsequently decided to put 50% of their sales and letting services online in 2017.
Countrywide's tag line is "Integrated solutions local expertise".
Connells, another big player in the traditional bricks and mortar estate agencies purchased Hatch in November 2015 and Savills have bought a stake in Yopa in 2016.
On 3rd August 2016 Countrywide reported that they had plans to revival Purplebricks expansion.
EweMove is another online estate agency, which was bought by The Property Franchise Group who also own Martin & Co Plc, Ellis & Co, Parkers, C J Hole and Whitegates estate agencies
EweMove interestingly also use the term "local property expert".
Local Property Experts work for the seller - Chartered Building Surveyors work for YOU
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